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Decision op_6a1f3d80

A crisis flag was present in the accepted snapshot at 02:31 local time. The judgment engine was not invoked. The primary escalation target did not acknowledge inside its SLA, so the ladder moved to the clinical duty desk.

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Decision record

ESCALATEDOutcome: escalated to a named human, not sent
Operation
op_6a1f3d80
Request
req_6a1f3d80
Tenant
UniversalHealthCare.ai
Subject
UHC-PT-00711synthetic
tamper-evident with governed redaction

Outreach blocked. The named human escalation target was alerted.

A crisis flag was present in the accepted snapshot at 02:31 local time. The judgment engine was not invoked. The primary escalation target did not acknowledge inside its SLA, so the ladder moved to the clinical duty desk.

Timing

Received by Regent
02:31:48 UTC
17 Aug 2026 · 02:31:48 UTC · computed by Regent
Resolved
02:31:55 UTC
Operation reached its terminal state
Processing latency
7.0 s
Receive → resolve, on Regent's clock
Tenant snapshot timestamp
02:31:40 UTC
tenant-asserted · not the basis of the freshness guarantee

Regent's freshness guarantee begins when Regent receives the push. The snapshot timestamp inside the request is tenant-asserted metadata and is never the basis of that guarantee; data age before the push is the tenant's pipeline responsibility.

Versions in effect

Policy versionuhc_reengagement.v3
Model versionnone — the judgment engine was not invoked
Channelwhatsapp
IntentOvernight welfare check

AI judgment

AI judgment — NOT RUN · blocked by pre-agent hard stop
When a crisis flag is present in the accepted request context, the pre-agent hard stop resolves the escalation before the judgment engine is invoked. No outreach is proposed, none is sent, and the named escalation path executes.

Context · pre-agent hard stops

  • Contactability
    Active WhatsApp channel.
    evidence: computed by Regent
    PASS
  • Crisis flag / global opt-out
    Crisis flag present in the accepted snapshot. Non-overridable hard stop.
    evidence: tenant-asserted
    ESCALATE

Judgment · AI proposal

  • AI judgment — NOT RUN
    Blocked by the pre-agent hard stop. No proposal exists.
    evidence: computed by Regent
    NOT RUN

Governance · rules run after the proposal

  • Post-proposal governance
    Not reached — there is no proposal to evaluate.
    evidence: computed by Regent
    NOT RUN

Action · dispatch

  • Named escalation path
    Primary target did not acknowledge within 15 minutes. Escalated to the UHC clinical duty desk at 02:46:56 UTC.
    evidence: computed by Regent
    ESCALATE

Dispatch state

Providernone
Provider acceptance· No dispatch attempted

Escalation

Named targetDr. Nour Khalil · on-call clinical lead
Statefallback
Acknowledgment SLA15 minutes
Acknowledgednot yet

Non-overridable at decision time. There is no operator bypass.

Evidence

Trace idtrace_6a1f3d80
Integrity statusdemo
Signed checkpointdemo-checkpoint-0183
Data sourcedemo · synthetic fixture

Exact inputs, policy versions, model version, gates and recorded outcome are preserved and integrity-verifiable on demand. Inspect reconstructs the recorded decision context — the inputs, versions, gates and outcome exactly as they were. It does not re-run the model or promise an identical regenerated answer.

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