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Decision op_6c0f9e8b

An annual check-in was pushed at 22:14 local time, outside the configured send window. The operation ended as DEFER_REPUSH_REQUIRED. Nothing is queued and nothing fires when the window opens — the customer re-pushes.

DEMO · SYNTHETIC DATAThis console is a public product tour served from synthetic fixtures. There is no login, no tenant credential in the page, and no connection to a Regent backend. A real tenant console requires a server-side session boundary before a browser may reach tenant-scoped APIs.

Decision record

DEFERREDOutcome: deferred, customer re-push required, not queued
Operation
op_6c0f9e8b
Request
req_6c0f9e8b
Tenant
UniversalHealthCare.ai
Subject
UHC-PT-01033synthetic
tamper-evident with governed redaction

Operation ended · no queue · customer re-push required.

An annual check-in was pushed at 22:14 local time, outside the configured send window. The operation ended as DEFER_REPUSH_REQUIRED. Nothing is queued and nothing fires when the window opens — the customer re-pushes.

Timing

Received by Regent
22:14:02 UTC
18 Aug 2026 · 22:14:02 UTC · computed by Regent
Resolved
22:14:04 UTC
Operation reached its terminal state
Processing latency
2.0 s
Receive → resolve, on Regent's clock
Tenant snapshot timestamp
22:13:58 UTC
tenant-asserted · not the basis of the freshness guarantee

Regent's freshness guarantee begins when Regent receives the push. The snapshot timestamp inside the request is tenant-asserted metadata and is never the basis of that guarantee; data age before the push is the tenant's pipeline responsibility.

Versions in effect

Policy versionuhc_reengagement.v3
Model versionjudgment-engine master-v0.8
Channelwhatsapp
IntentAnnual check-in

AI judgment

SEND — Annual check-in. Subject last contacted eleven months ago.
Proposed intent annual_checkin on whatsapp · model version pinned to this decision

Context · pre-agent hard stops

  • Contactability
    Active WhatsApp channel on the tenant connection.
    evidence: computed by Regent
    PASS
  • Crisis flag / global opt-out
    No crisis flag. No global opt-out. The judgment engine received this case.
    evidence: tenant-asserted
    PASS

Judgment · AI proposal

  • AI judgment
    SEND — annual check-in due, eleven months since last contact.
    evidence: computed by Regent
    INFO

Governance · rules run after the proposal

  • Proposal-specific consent
    Consent scope covers scheduled check-ins. No revocation on record.
    evidence: tenant-asserted
    PASS
  • Send window · 08:00–21:00 local
    Received at 22:14 in Africa/Cairo, outside the configured window. Resolves DEFER_REPUSH_REQUIRED.
    evidence: computed by Regent
    DEFER

Action · dispatch

  • Governed dispatch
    No dispatch, and no queue. The operation is finished. The customer re-pushes when their own window opens.
    evidence: computed by Regent
    NOT RUN

Dispatch state

Providernone
Provider acceptance· No dispatch attempted
Retry posturecustomer re-push required · nothing queued

Evidence

Trace idtrace_6c0f9e8b
Integrity statusdemo
Signed checkpointdemo-checkpoint-0184
Data sourcedemo · synthetic fixture

Exact inputs, policy versions, model version, gates and recorded outcome are preserved and integrity-verifiable on demand. Inspect reconstructs the recorded decision context — the inputs, versions, gates and outcome exactly as they were. It does not re-run the model or promise an identical regenerated answer.

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