HOLD · Terminal · op_1e5947a3 — REGENT decision record

Decision record

HOLD · Terminal

Operation: op_1e5947a3
Request: req_1e5947a3
Tenant: UniversalHealthCare.ai
Subject: UHC-PT-00908synthetic

tamper-evident with governed redaction

Terminal hold · no dispatch. Future outreach requires a new customer-triggered request.

The judgment engine proposed a third contact in the same period. The frequency cap held it. Terminal — the next contact needs a new customer-triggered request in a new period.

Timing

Received by Regent

15:30:00 UTC

18 Aug 2026 · 15:30:00 UTC · computed by Regent

Resolved

15:30:03 UTC

Operation reached its terminal state

Processing latency

3.0 s

Receive → resolve, on Regent's clock

Tenant snapshot timestamp

15:29:52 UTC

tenant-asserted · not the basis of the freshness guarantee

Regent's freshness guarantee begins when Regent receives the push. The snapshot timestamp inside the request is tenant-asserted metadata and is never the basis of that guarantee; data age before the push is the tenant's pipeline responsibility.

Versions in effect

Policy versionuhc_reengagement.v3

Model versionjudgment-engine master-v0.8

Channelwhatsapp

IntentRe-engagement check-in

AI judgment

SEND — No response to the last two contacts. One more check-in proposed.

Proposed intent reengagement_checkin on whatsapp · model version pinned to this decision

Context · pre-agent hard stops

Contactability
Active WhatsApp channel.
evidence: computed by Regent
PASS
Crisis flag / global opt-out
No crisis flag. No global opt-out.
evidence: tenant-asserted
PASS

Judgment · AI proposal

AI judgment
SEND — no response to the previous two contacts.
evidence: computed by Regent
INFO

Governance · rules run after the proposal

Proposal-specific consent
Consent scope covers re-engagement contact.
evidence: tenant-asserted
PASS
Frequency cap (3 of 3)
Cap reached for the current period. Terminal hold — no dispatch, nothing queued.
evidence: computed by Regent
HOLD

Action · dispatch

Governed dispatch
No dispatch. Future outreach requires a new customer-triggered request.
evidence: computed by Regent
NOT RUN

Dispatch state

Providernone

Provider acceptance· No dispatch attempted

Evidence

Trace idtrace_1e5947a3

Integrity statusdemo

Signed checkpointdemo-checkpoint-0184

Data sourcedemo · synthetic fixture

Exact inputs, policy versions, model version, gates and recorded outcome are preserved and integrity-verifiable on demand. Inspect reconstructs the recorded decision context — the inputs, versions, gates and outcome exactly as they were. It does not re-run the model or promise an identical regenerated answer.