SEND UNCONFIRMED · op_5b9e8d7a — REGENT decision record

Decision record

SEND UNCONFIRMED

Operation: op_5b9e8d7a
Request: req_5b9e8d7a
Tenant: UniversalHealthCare.ai
Subject: UHC-PT-00674synthetic

tamper-evident with governed redaction

Provider acceptance unresolved · no blind retry · investigation required.

Every gate passed and dispatch was authorized, but the provider send response was lost in transit. No provider message id came back, so acceptance is unresolved. Regent does not retry blind — the operation waits for a provider-backed identifier or an operator.

Timing

Received by Regent

09:05:31 UTC

18 Aug 2026 · 09:05:31 UTC · computed by Regent

Resolved

09:06:09 UTC

Operation reached its terminal state

Processing latency

38.0 s

Receive → resolve, on Regent's clock

Tenant snapshot timestamp

09:05:27 UTC

tenant-asserted · not the basis of the freshness guarantee

Regent's freshness guarantee begins when Regent receives the push. The snapshot timestamp inside the request is tenant-asserted metadata and is never the basis of that guarantee; data age before the push is the tenant's pipeline responsibility.

Versions in effect

Policy versionuhc_labs_followup.v2

Model versionjudgment-engine master-v0.8

Channelwhatsapp

IntentAppointment reminder

AI judgment

SEND — Appointment tomorrow at 11:00. Reminder due.

Proposed intent appointment_reminder on whatsapp · model version pinned to this decision

Context · pre-agent hard stops

Contactability
Active WhatsApp channel on the tenant connection.
evidence: computed by Regent
PASS
Crisis flag / global opt-out
No crisis flag. No global opt-out. The judgment engine received this case.
evidence: tenant-asserted
PASS

Judgment · AI proposal

AI judgment
SEND — appointment reminder due within 24 hours.
evidence: computed by Regent
INFO

Governance · rules run after the proposal

Proposal-specific consent
Consent scope covers appointment logistics. No revocation on record.
evidence: tenant-asserted
PASS
Frequency cap (2 of 3)
Two contacts used in the current period against a tenant cap of three.
evidence: computed by Regent
PASS

Action · dispatch

Governed dispatch
Dispatch authorized and attempted at 09:05:52 UTC. The provider send response was lost; no provider message id was returned.
evidence: provider-authoritative
INFO
Provider acceptance
Unresolved. Recipient-and-timestamp matching against saved status webhooks is a heuristic and never establishes acceptance. No blind retry is permitted; the state resolves on a provider-supported identifier or by an operator.
evidence: provider-authoritative
INFO

Dispatch state

Providermeta

Provider acceptance? Acceptance unresolved

Provider error categorysend_response_lost

Retry postureno blind retry

Provider acceptance unresolved · no blind retry · investigation required. When the provider send response is lost, no provider-backed correlation exists. Matching on recipient and timestamp is a heuristic that can support investigation, and it never establishes acceptance. The state stays unknown until a provider-supported identifier resolves it, or an operator resolves it manually.

Evidence

Trace idtrace_5b9e8d7a

Integrity statusdemo

Signed checkpointdemo-checkpoint-0184

Data sourcedemo · synthetic fixture

Exact inputs, policy versions, model version, gates and recorded outcome are preserved and integrity-verifiable on demand. Inspect reconstructs the recorded decision context — the inputs, versions, gates and outcome exactly as they were. It does not re-run the model or promise an identical regenerated answer.