ESCALATED · op_7d1a0f9c — REGENT decision record

Decision record

ESCALATED

Operation: op_7d1a0f9c
Request: req_7d1a0f9c
Tenant: UniversalHealthCare.ai
Subject: UHC-PT-00217synthetic

tamper-evident with governed redaction

Outreach blocked. The named human escalation target was alerted.

A routine post-discharge engagement was requested. A crisis flag was already present in the accepted snapshot, so the pre-agent hard stop resolved the operation before the judgment engine ran. No outreach was proposed and none was sent.

Timing

Received by Regent

16:47:14 UTC

18 Aug 2026 · 16:47:14 UTC · computed by Regent

Resolved

16:47:22 UTC

Operation reached its terminal state

Processing latency

8.0 s

Receive → resolve, on Regent's clock

Tenant snapshot timestamp

16:47:10 UTC

tenant-asserted · not the basis of the freshness guarantee

Regent's freshness guarantee begins when Regent receives the push. The snapshot timestamp inside the request is tenant-asserted metadata and is never the basis of that guarantee; data age before the push is the tenant's pipeline responsibility.

Versions in effect

Policy versionuhc_reengagement.v3

Model versionnone — the judgment engine was not invoked

Channelwhatsapp

IntentPost-discharge engagement

AI judgment

AI judgment — NOT RUN · blocked by pre-agent hard stop

When a crisis flag is present in the accepted request context, the pre-agent hard stop resolves the escalation before the judgment engine is invoked. No outreach is proposed, none is sent, and the named escalation path executes.

Context · pre-agent hard stops

Contactability
Active WhatsApp channel on the tenant connection.
evidence: computed by Regent
PASS
Crisis flag / global opt-out
Crisis flag present in the accepted snapshot. Non-overridable hard stop — the operation resolves to escalation here.
evidence: tenant-asserted
ESCALATE

Judgment · AI proposal

AI judgment — NOT RUN
Blocked by the pre-agent hard stop. The judgment engine was not invoked and no proposal exists.
evidence: computed by Regent
NOT RUN

Governance · rules run after the proposal

Post-proposal governance
Not reached. Without a proposal there is nothing for the post-judgment gates to evaluate.
evidence: computed by Regent
NOT RUN

Action · dispatch

Named escalation path
Dr. Nour Khalil alerted at 16:47:22 UTC. Acknowledged at 16:52:40 UTC.
evidence: computed by Regent
ESCALATE

Dispatch state

Providernone

Provider acceptance· No dispatch attempted

Escalation

Named targetDr. Nour Khalil · on-call clinical lead

Stateacknowledged

Acknowledgment SLA15 minutes

Acknowledged16:52:40 UTC

Non-overridable at decision time. There is no operator bypass.

Evidence

Trace idtrace_7d1a0f9c

Integrity statusdemo

Signed checkpointdemo-checkpoint-0184

Data sourcedemo · synthetic fixture

Exact inputs, policy versions, model version, gates and recorded outcome are preserved and integrity-verifiable on demand. Inspect reconstructs the recorded decision context — the inputs, versions, gates and outcome exactly as they were. It does not re-run the model or promise an identical regenerated answer.